Known Lag Problems
These problems are reported by real players. If your region or ISP is listed, a network optimizer is likely to help.
Southeast Asia (non-SG)
60-200ms- Players in Philippines, Indonesia, and Vietnam often routed suboptimally to SEA servers despite geographic proximity
- ISP routing through US or Europe before reaching Singapore servers reported
South America
100-200ms- Dedicated South American server presence unconfirmed — players may be forced onto US East servers
- Typical NA server latency from São Paulo is 120-180ms
Middle East / North Africa
80-150ms- No confirmed Middle East dedicated server — players routed to Europe servers
- Europe ping from UAE is typically 80-120ms
What players commonly report
- Shot registration / hit detection inconsistency — frequently blamed on low tick rate
- High ping for players not in primary server regions
- Shard Card effects causing apparent desync during chaotic rounds
- NEAC anti-cheat leaving FPSNeacSafe.sys driver on system after uninstall
- Nine different monetization currencies in the shop
- Server ping fluctuating between rounds despite same region selection
How to Fix It
Try these first — they're free and solve the problem for most people.
01 Manually select the correct matchmaking region
1. On the FragPunk main lobby screen, click the 'Server' button (bottom right) or press R 2. A region selector appears showing available regions with your current ping to each 3. Select the region with the smallest measured ping number — usually your geographically nearest server 4. Avoid selecting regions with ping above 80ms for competitive play
Prevents FragPunk from placing you on a distant server. EU players accidentally on Asia servers see 180ms+ — easily fixed here.
02 Switch from WiFi to wired Ethernet
1. Purchase an Ethernet cable (Cat5e or Cat6, any length that reaches your router) 2. Plug one end into your PC's Ethernet port, other end into your router 3. Disable WiFi on your PC: Settings > Network > WiFi > toggle off 4. Recheck ping in FragPunk performance overlay — jitter should drop significantly
The single biggest free improvement for most players. WiFi adds 5-30ms of random jitter on top of your base ping. In FragPunk's fast-TTK gunfights, that jitter directly causes shots that appear to miss on your screen but register elsewhere.
03 Flush DNS and use a gaming DNS server
1. Press Win + R, type cmd, press Ctrl+Shift+Enter to run as admin 2. Type: ipconfig /flushdns — press Enter 3. To set a faster DNS, go to Network Adapter Settings > IPv4 Properties 4. Set Preferred DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google) 5. Click OK and relaunch FragPunk
Stale DNS cache or slow DNS servers can add 50-200ms to initial server connection. Flushing clears outdated entries; faster DNS resolves NetEase server addresses quicker.
General network tips (not FragPunk-specific)
04 Check your ping using FragPunk's performance overlay
1. Launch FragPunk and go to Settings (gear icon) 2. Navigate to the General tab 3. Find 'Performance Metrics' and enable it 4. The overlay appears in-game showing ping (ms), packet loss (%), and FPS 5. Watch during a live match — spikes above 80ms during gunfights confirm a network issue
Gives you real-time evidence of whether your problem is network (ping spikes) or hardware (FPS drops). Helps you know whether PingAim or a hardware upgrade is what you actually need.
05 Close background apps consuming bandwidth
1. Press Ctrl+Shift+Esc to open Task Manager 2. Click the 'Network' column header to sort by bandwidth usage 3. Close any process using significant bandwidth: Discord video, cloud backup (OneDrive, Google Drive), Windows Update, game download clients 4. Recheck ping in FragPunk — spikes from bufferbloat should disappear
Bufferbloat — your router's upload/download queue filling up — is one of the most common causes of FragPunk ping spikes during Shard Card activations. These moments coincide with data bursts, and a full buffer adds 50-300ms.
Regions with good connectivity
Players in these regions likely won't benefit much from a network optimizer.
- North America (East Coast) — US East servers confirmed, low latency for East Coast US and Canada
- Western Europe — Europe servers confirmed with good coverage for UK, Germany, France
- Singapore / Malaysia — SEA server in Singapore provides low latency for Singapore and Malaysia players
Still lagging? The problem is likely your ISP's routing to the game servers.
PingAim detects FragPunk automatically
No manual config. PingAim identifies FragPunk by process name and routes it through your fastest connection using a kernel-level WFP driver.