Known Lag Problems
These problems are reported by real players. If your region or ISP is listed, a network optimizer is likely to help.
Southeast Asia / Oceania
150-300ms- No dedicated server region — players must connect to KR, NA, or EU
- Latency typically 150-300ms to nearest server
What players commonly report
- Server-side lag during large siege events
- Low server populations on Western retail servers
- Cross-region latency for players without a local server
How to Fix It
Try these first — they're free and solve the problem for most people.
01 Check your ping with the /ping chat command or external tools
1. Open the chat box in-game 2. Type /ping and press Enter — the client displays a round-trip time in milliseconds 3. Note: the in-game /ping value is inflated by client-side frame time and is NOT your true network latency 4. For accurate measurement, open Command Prompt and run: ping <server-ip> (find the server IP with Resource Monitor while Aion is connected) 5. Compare the two values — if the cmd ping is low but /ping is high, the issue is client FPS, not network
The /ping command exists but overstates latency when FPS is low. An external ping test gives the true network round-trip. If the external ping is stable but the game feels sluggish, the bottleneck is server load or client performance — PingAim cannot fix that.
02 Use a wired Ethernet connection
1. Connect your PC directly to your router with an Ethernet cable 2. Disable WiFi in Windows Settings > Network & Internet > WiFi 3. Verify the new connection in the taskbar — it should show a wired icon 4. Relaunch Aion and check your ping
WiFi adds 5-30ms of variable latency and is prone to interference. Wired connections eliminate this. Most impactful improvement for players currently on WiFi.
03 Close background bandwidth consumers before sieges
1. Open Task Manager (Ctrl+Shift+Esc) > Performance > Open Resource Monitor 2. Go to the Network tab 3. Identify processes consuming bandwidth (Windows Update, Steam, browser, cloud backups) 4. Close or pause them before the siege starts 5. In Steam: right-click Steam in tray > Settings > Downloads > Throttle downloads while streaming (or disable auto-updates)
Sieges with 100+ players create traffic spikes. Background downloads competing for the same connection cause jitter exactly when you need stability most.
General network tips (not Aion-specific)
04 Verify your firewall allows all Aion ports
1. Open Windows Defender Firewall > Advanced Settings 2. Check both Inbound and Outbound rules for aion.bin 3. Ensure the following TCP ports are open: 2106, 7777, 10241, 80 4. If aion.bin is not listed, add it manually: New Rule > Program > browse to your Aion installation bin32 or bin64 folder > aion.bin 5. Allow the connection on all network profiles (Domain, Private, Public)
Blocked ports cause connection timeouts and login failures. This is the first thing to check if you cannot connect at all.
Regions with good connectivity
Players in these regions likely won't benefit much from a network optimizer.
- South Korea — Home region, NCSoft-operated servers, minimal latency for local players
- Western Europe — Gameforge EU servers — reasonable latency for EU players on Classic
Still lagging? The problem is likely your ISP's routing to the game servers.
PingAim detects Aion automatically
No manual config. PingAim identifies Aion by process name and routes it through your fastest connection using a kernel-level WFP driver.