Known Lag Problems
These problems are reported by real players. If your region or ISP is listed, a network optimizer is likely to help.
South America
30-80ms Brazil, 80-200ms other SA countries- SA region was merged with NA into 'AMER' region, causing 170ms+ average ping for SA players
- Merge reverted in December 2024 (Update 33.1) but population remains lower than pre-merge
- Non-Brazilian SA countries route through Sao Paulo, adding 50-100ms depending on location
- ISPs in some SA countries route through Miami before reaching Sao Paulo Azure datacenter
Oceania (Australia / New Zealand)
80-150ms to Singapore SEA servers (was 20-50ms to Sydney before merge)- OC region was permanently merged into SEA in October 2024 (Update 32.1) — unlike AMER, this was NOT reverted
- Australian/NZ players now connect to Singapore SEA servers with 80-150ms ping
- KRAFTON confirmed OC stays merged because player base was too small to sustain standalone matchmaking
- Community petition to reverse the merge was unsuccessful
- Some game modes now have better queue times but at the cost of higher latency
Middle East / Africa
100-300ms- No dedicated PUBG servers in Middle East or Africa
- Players must connect to EU (Dublin) or SEA (Singapore) servers
- Typical ping 100-200ms+ from Middle East to Dublin
- African players face 150-300ms to any PUBG server
What players commonly report
- Desync — dying behind cover, shots not registering
- Low tick rate at match start with 100 players
- Region merge causing high ping for SA players (reverted)
- Vehicle rubber-banding and teleporting at high ping
- Cheaters bypassing anti-cheat
- OCE permanently merged into SEA (Oct 2024) — Australian players stuck with 80-150ms
How to Fix It
Try these first — they're free and solve the problem for most people.
01 Use Ethernet instead of WiFi
1. Connect PC directly to router with Ethernet cable 2. In Windows Settings > Network, disable WiFi adapter 3. Launch PUBG and check Network Debug Statistics 4. Ping should be lower and more stable, especially during 100-player early game
Eliminates 2-10ms of WiFi latency and removes wireless packet loss. Most impactful single change for WiFi users. PUBG's client-side hit registration makes stable ping critical.
General network tips (not PUBG: Battlegrounds-specific)
02 Enable Network Debug Statistics to check your ping
1. Open PUBG Settings 2. Navigate to Gameplay > Others 3. Enable 'Network Debug Statistics' 4. Start a match — your ping and packet loss % appear in the corner 5. Watch during gunfights — if ping spikes above 100ms, it's a network issue 6. If FPS drops but ping is stable, it's a hardware issue
Doesn't fix anything — but shows you exactly whether lag is network or performance related. Essential first diagnostic step.
03 Whitelist PUBG in Windows Firewall
1. Open Windows Defender Firewall > Advanced Settings 2. Inbound Rules > New Rule > Program 3. Browse to TslGame.exe (steamapps/common/PUBG/TslGame/Binaries/Win64/) 4. Allow the connection 5. Repeat for TslGame_BE.exe and BEService.exe 6. Also create Outbound rules for same executables
Prevents Windows Firewall from inspecting or delaying PUBG packets. Eliminates connection issues from firewall interference with BattlEye.
04 Flush DNS and reset network stack
1. Open Command Prompt as Administrator 2. Run: ipconfig /flushdns 3. Run: netsh winsock reset 4. Run: netsh int ip reset 5. Restart your PC 6. Launch PUBG and check if ping improved
Fixes routing issues caused by stale DNS entries or corrupted Winsock state. Quick fix that resolves sudden ping increases.
05 Close background bandwidth-heavy apps
1. Before launching PUBG, close: Twitch, YouTube, Spotify, Discord streams 2. Pause any downloads (Steam, Windows Update, cloud sync) 3. Open Task Manager > Network column to verify nothing is consuming bandwidth 4. PUBG with 100 players generates high network traffic — competing bandwidth causes packet loss
Prevents bandwidth competition that causes packet loss and ping spikes. Especially important during early-game when server sends the most data.
06 Set QoS priority on your router for game traffic
Access router admin panel and enable QoS. Prioritize UDP traffic on ports 27000-27031 or prioritize TslGame.exe by application if supported.
Ensures game packets are processed first even when other devices are using bandwidth
Regions with good connectivity
Players in these regions likely won't benefit much from a network optimizer.
- Korea/Japan — Largest PUBG player base. Servers in Seoul and Tokyo provide <20ms for most players. Excellent infrastructure and ISP peering.
- Western Europe — EU servers in Frankfurt/Amsterdam/London provide 20-50ms for most Western European players. Good ISP peering with Azure.
- US East Coast — NA servers in Ohio/Virginia provide 20-40ms for East Coast players. Good ISP peering with Azure in this region.
Still lagging? The problem is likely your ISP's routing to the game servers.
PingAim detects PUBG: Battlegrounds automatically
No manual config. PingAim identifies PUBG: Battlegrounds by process name and routes it through your fastest connection using a kernel-level WFP driver.